A Practical Comparison Between Microsoft Dynamics AX and Dynamics 365 (2022)

You may have heard—Microsoft Dynamics AX is officially retiring—prompting many on-premises customers to transition to Dynamics Finance & Operations in the cloud.

Sure, AX and D365 cover many of the same features and functions—finance, procurement, manufacturing—but AX migrants will find that a lot has changed.

The biggest difference between the two platforms comes down to infrastructure: AX is on-prem, Dynamics 365 is cloud-based.

But–there’s a lot more to it than that.

Here, we’ll provide a side-by-side comparison of Microsoft Dynamics AX and Dynamics 365. We’ll cover the total cost of ownership (TCO), updates & upgrades, customizations, and yes, AX’s impending retirement.

A Practical Comparison Between Microsoft Dynamics AX and Dynamics 365 (1)

Microsoft Dynamics and AX comparison: Pricing (model, total cost of ownership)

With AX, organizations pay for a license (possibly a physical disk, depending on the version) granting them rights to the software.

If you’re new to using cloud-based solutions, you might assume that you’re saving money by paying one up-front fee–but that initial purchase is just the beginning.

A Practical Comparison Between Microsoft Dynamics AX and Dynamics 365 (2)“AX is a capital expense with the large upfront payment and annual maintenance vs. the Op-ex pay-as-you-go model.”

– Ben Bolte, Pre-Sales Director

On-prem costs add up fast. You’re on the hook for physical servers, hosting, preventative maintenance, storage upgrades, cybersecurity software/monitoring, warehouse space, the costs of running equipment 24/7, and paying an entire team of IT pros to keep you safe and online.

A Practical Comparison Between Microsoft Dynamics AX and Dynamics 365 (3)“When you move operations into the cloud, computing and licensing costs are embedded into your subscription. It’s a way better deal, considering you don’t need to maintain infrastructure and host VMs.”

– Lawrence Edwards, Sr. Client Sales Manager

(Video) SAP S/4HANA vs Oracle ERP Cloud vs Microsoft Dynamics 365: How to Compare Leading ERP Systems

In other words, upgrades, computing, and hosting duties become Microsoft’s problem. This allows you to mitigate risks like outages, hardware damage, security threats, regulatory non-compliance, etc. and reduce TCO.

You’ll pay only for what you use on a predictable monthly basis, and you don’t need to deal with maintenance or upgrades.

Microsoft Dynamics vs. Dynamics AX: Updates and Upgrades

One of the biggest differences between Microsoft Dynamics 365 Finance and AX is the way each system deals with updates and upgrades.

AX uses Application Layers that could be powerful, but upgrades are more complicated than they should be. Types of updates include hotfixes, cumulative updates, service packs, and feature packs and are applied manually.

Before installing an update, you’ll need to review the documentation released along with the latest version (it’ll be in the knowledge base). This will let you know your environment can support the update and how it might affect other applications/hardware/devices in that environment.

Still, even with guided instructions, AX updates don’t follow a linear path—especially if you’re using an older system with a ton of customizations.

FYI–support for AX 2012 R2 and R3 are no longer available through Microsoft. Anyone still using this version is on their own in terms of patching, updates, and customizations.

While you can access the source code in the LCS knowledge base, manual updates are inherently error-prone–meaning even the most talented developers could introduce significant risks–with ripple effects in your digital environment and the real-world.

By contrast, Dynamics 365 operates on a Modern Upgrade cycle that leverages extensions instead of overlays to simplify integration and customization. Upgrades are smaller and more manageable, and there’s less downtime and overhead costs compared to on-prem upgrades.

The upgrade activity is performed by Microsoft and built-in testing tools and analytics support automated testing.

D365 upgrades are released twice per year (typically spring and fall releases). Since this changes the application functionality, it requires a code upgrade, full testing of the application and customizations, and a data upgrade.

Unlike Microsoft AX, Dynamics 365 automatically releases updates on a monthly basis. Users have the option to accept the latest version with the click of a button. Or they test the update in a sandbox environment first to ensure compatibility with custom code.

If you need some time to prepare your system or team for the latest feature release, D365 users can pause up to three updates in a row.

How Does System Customization Differ Between AX and Dynamics 365?

Another key difference between AX and Dynamics 365 is how each platform handles customizations.

(Video) What is Microsoft Dynamics 365 | Understanding Dynamics 365 under 8 mins | Dynamics 365 Training

With Dynamics AX, customizations are applied using an overlaying method, where new code is layered on top of the existing code, whereas D365 extends solutions via LCS.

While developing Dynamics 365, Microsoft rearchitected the code so that base objects could not be changed. In AX 2012 and earlier, users could modify the source code directly—but whenever MS released a hot fix or update, the new code would need to be merged with the custom code.

Now that the base code can’t be modified, there’s no need to merge code after hotfixes and updates have been deployed. You’ll still need to do some testing but overall, the process is much simpler than before. And it reduces the risk of encountering compatibility issues during the initial deployment or following an update.

At the same time, if you want to modify the base code, you’ll need to use Chain of Command (CoC) or Event Handlers to extend the code of your ERP system.

Director of Delivery, Sreenath Reddy Girigari says “customizations were pretty simple in Dynamics AX using overlays/overrides. Extensions can be somewhat challenging–especially in cases where we need to add the new code between lines of existing code.”

It is worth noting that the extensibility model only allows users to customize using built-in extension points. That means, if you’re trying to modify an object with no extension point, you may need to request it from Microsoft or develop a workaround.

Sreenath adds, “CoCs can’t help in every situation. We may have to deal with workarounds in D365 F&O using extensions. However, the upgrade costs and the code movements with the extensions is fairly simple in D365 FO.”

That said, the built-in limitations are largely a positive thing. It’s harder for teams to mess up existing customizations and easier to deploy new ones.

Velosio’s Sam Miller says one of the big benefits of moving from AX to D365 is that D365 democratizes the platform’s functionality. Small companies gain access to the same deep functionality as corporate giants.

A Practical Comparison Between Microsoft Dynamics AX and Dynamics 365 (4)“LCS is a big deal because most cloud solutions don’t offer such a comprehensive environment, and so is usability. Most other cloud solutions do not offer the ability to change the software as much. Custom solutions in the Oracle cloud, for instance, are far more difficult and make upgrading a bigger problem. Deep integration with the Office Suite, Power BI, and Teams is a big deal as well.”

– Sam Miller, Account Executive

How Does Deployment and Hosting Differ Between AX and Dynamics 365?

Sam describes the difference between how AX and 365 handle deployment and hosting as “apples and oranges.” He says, AX had this gigantic, thick client and required totally different deployment. D365 runs in the cloud.”

Dynamics 365 is hosted in Azure, Microsoft’s cloud service. And while you’ll still need to deploy the system to get started, the process is mostly automated—and there’s no need to buy install or maintain any physical infrastructure.

With AX, you had to install and configure the software on individual machines. Dynamics 365 takes installation out of the equation and uses point-and-click setup wizards to guide you through the process. This allows you to get up and running much faster than an on-prem implementation.

(Video) Dynamics AX Tutorial | Dynamics 365 Finance and Operations Tutorial | D365 F&O Tutorial

That said, while D365 makes it easy to install a fully functional system much faster than legacy solutions, you’ll probably want to modify the platform, so it aligns with your business needs. The more add-ons and customizations you need, the more complicated the implementation will become.

A Practical Comparison Between Microsoft Dynamics AX and Dynamics 365 (5)“In D365 Finance & Operations you’ll need to build your solution as a deployable package to deploy code/customizations to your runtime environment. Packages can be created with Visual Studio’s built-in dev tools or via automation processes available within build environments.”

– Sreenath Girigari, Director of Delivery

He adds, “By contrast, Dynamics AX deployments can be made through XPOs, models, or model stores. If you’re moving between environments, model stores are used. Specific customizations or projects can be deployed using XPOs or a complete model.”

Does Microsoft AX Offer Any Advantages Over Dynamics 365?

We asked our internal experts if they could think any situation where Dynamics AX is still the best solution.

Spoiler: it’s not. The answer wasn’t surprising—given AX’s current status. Though, Velosio CSM, Lawrence Edwards sums it up best with a “hell no. It’s not even supported anymore.”

A few respondents did offer up some super-specific hypotheticals–all of which use AX as a last resort or workaround for dealing with a bad situation.

VP of Enterprise Sales Rob Urbanowicz says, “AX only makes sense if you’ve been acquired and are forced to move to a new solution in a short time frame.”

In other words, AX might make sense for teams coping with a rushed post-merger integration, poor change management strategy, or a lack of support from the company that bought them out.

A Practical Comparison Between Microsoft Dynamics AX and Dynamics 365 (6)“AX only offers an advantage in the case of remote site installation. Think-manufacturing or production companies located in rural areas with limited connectivity (ie: greater than 300 ms). In those situations, on-prem is still preferred.”

– Sreepathy Nagarajan, Practice Director – D365 F&O

At the same time, this points toward issues like digital inequality and poor access—so, maybe it’s not that on-prem is preferred, just the only option.

Sreepathy adds “I’ve seen certain cases where organizations are very concerned about storing sensitive data in the cloud–that group still prefers on-prem. This will tilt the scale towards AX.”

In that instance, there could be a lack of awareness re: cloud security. It’s come a long way and now offers greater protection than on-prem/analog solutions but there are plenty of business leaders who fear change or stubbornly hang onto old beliefs.

(Video) Microsoft Dynamics AX 2012 to D365 Finance & Operations Upgrade

AX is Retiring: What Next?

Microsoft agrees: it no longer makes sense for users to opt for an on-prem solution that in most cases costs more than its modern, cloud-based counterpart and provides fewer business benefits.

Now, it’s worth pointing out that AX is a solid tool with robust features, integrations, etc. still capable of supporting most day-to-day functions.

But it was built for a different era. AX launched in 2002—before smartphones, social media, and decent Wi-Fi.

And while subsequent versions kept pace with change, the limitations of its massive footprint and on-prem infrastructure now represent risks, expenses, and an inability to keep up with competitors.

AX mainstream support ends October 2021. And, if you don’t upgrade ASAP, you’re on your own when it comes to regulatory updates & non-security hotfixes. MS will continue to make the source code available via Lifecycle Services (LCS) and discoverable through Issue Search.

Security hotfixes will be supported through April 2022–which buys you some time–but migrating to a new cloud-based ERP, implementing & integrating tools/systems, data migration, security–all takes time. Time better spent modernizing your ERP system.

For more information about your available options read this comprehensive article about migrating Dynamics AX to D365.

A Practical Comparison Between Microsoft Dynamics AX and Dynamics 365 (7)

Velosio’s Fixed-Price Dynamics AX to Dynamics 365 Upgrade

As of July 1, 2021, Velosio is making a Fixed-Price Upgrade available to Dynamics AX customers in North America. Most importantly, we’ve built readiness, implementation and support services into a single turnkey program to reduce risk and lower the cost of upgrading.

Download PDF of Velosio’s Fixed-Price Upgrade Offer

A Practical Comparison Between Microsoft Dynamics AX and Dynamics 365 (8)

(Video) Microsoft Dynamics AX | What is Microsoft Dynamics AX | Scope | Roles and Responsibilities

FAQs

What is the difference between Dynamics AX and Dynamics 365? ›

“The main differentiator is that Dynamics 365 is a completely web- and cloud-based solution, whereas AX is primarily a desktop-based application, with some web and mobile add-on components.

What are the major differences between ax2012 and D365? ›

This meant that Microsoft's cloud service, Azure, would host D365 and any other applications from the Dynamics 365 suite of products. In contrast, Dynamics AX 2012 can still be run on-premise, meaning that customers can host the application on their own servers that are physically onsite.

Is Microsoft Dynamics and Dynamics 365 the same? ›

In 2016, Microsoft replaced Dynamics CRM with Dynamics 365, a fully rebranded product specifically designed for customer engagement. Dynamics 365 is a combined CRM and ERP product that includes full Dynamics AX suite for ERP and the Business Edition includes the financial suite built from Dynamics NAV.

Is Microsoft 365 the same as Dynamics 365? ›

Dynamics 365 for Customer Engagement is part of the Office 365 collaboration and productivity tools. The Microsoft Office 365 portal provides a single sign-on experience for Office 365 customers where they can sign in once and access any Office 365 application, including Dynamics 365 for Customer Engagement.

What is the future of Microsoft Dynamics AX? ›

Microsoft is ending mainstream support for Dynamics AX 2012 in October 2021. This means that from October 2021, you will no longer be able to access support from Microsoft if something goes wrong in your solution.

Is Microsoft Dynamics AX an ERP? ›

Dynamics AX is a powerful enterprise resource planning (ERP) software package for finance and operations. It helps global enterprises organize, automate, and optimize their processes on-premises, in the cloud, or through hybrid deployment. It's part of the Microsoft Dynamics suite of intelligent business applications.

Does Dynamics AX have CRM? ›

The Dynamics CRM is a standalone web application whereas Dynamic AX 2012 is a complete business solution, which also offers CRM functionality via an integrated module – the Dynamics AX CRM.

What is included in Microsoft Dynamics 365? ›

The Dynamics 365 Enterprise Edition includes Dynamics CRM applications (field service, sales, project service automation, and customer service) as well as Microsoft PowerApps. This also includes Microsoft's top of the line ERP solution, Dynamics 365 for operations.

What is ax2012? ›

Microsoft Dynamics AX 2012 features rich industry and core ERP capabilities in a single global solution, thereby enabling fast time-to-value. Top management executives as well as other employees will find Microsoft Dynamics easy to learn and deploy in the organization for immediate benefits.

Is Dynamics 365 SaaS or PAAS? ›

SaaS – Software as a Service

Typically, a SaaS provider opts to licence applications to you as an on demand offering or as a subscription service. Popular examples are things like: Microsoft Dynamics CRM, Office 365 and Dropbox.

What is Dynamics CRM now called? ›

Microsoft Dynamics 365 Sales is a customer relationship management software package developed by Microsoft. The current version is Dynamics 365.

What are the different versions of Microsoft Dynamics? ›

There are three plans at this time—Customer Engagement Plan, Unified Operations Plan, and Dynamics 365 Plan.

Is Microsoft Dynamics easy to learn? ›

A lot of users find it easy to use Microsoft Dynamics 365, especially if they have used any other Microsoft apps before. But from a developer's perspective things are a bit different. And to add a specific amount of time on how long would someone be proficient in Dynamics 365 can be a little misleading.

Is Microsoft Dynamics an accounting software? ›

Dynamics GP is a mid-market business accounting or enterprise resource planning (ERP) software package that uses Microsoft SQL Server to store data.

What is a benefit of deploying Microsoft 365 and Dynamics 365 apps in the same? ›

Teams and Dynamics 365

Manage your company's conversations, files, and tools in one collaborative workspace using Microsoft Teams. Integrating Dynamics 365 with Microsoft Teams enables users to easily work with Common Data Service customer information and share files directly from the application.

Is there a future for Dynamics 365? ›

The future projects of Microsoft Dynamics 365 will include more intelligence and cognitive services, using companies' data proactively to digitally transform businesses. Microsoft Dynamics 365 continues to evolve — the pace of change is increasing, and projects will be bigger, more complex and more fun.

What are the modules in Microsoft Dynamics AX? ›

Dynamics AX includes industry modules for the public sector, distribution, retail, manufacturing, and even professional service industries. Ready to use, these modules come out-of-the-box with Dynamics AX for easy implementation.

What is the difference between Microsoft Dynamics NAV and AX? ›

Basically, we can say that Dynamics AX is a heavy ERP solution targeted primarily to large global enterprise organizations, whereas Dynamics NAV are primarily developed with medium and large enterprises with a certain degree of international presence in mind.

Who uses Microsoft Dynamics AX? ›

Companies using Microsoft Dynamics AX for ERP Financial include: Sempra US Gas & Power, a United States based Professional Services organisation with 17000 employees and revenues of $100.00 billion, Carrefour S.A., a France based Retail organisation with 321383 employees and revenues of $95.72 billion, Louis Dreyfus ...

What does ax stand for in Dynamics AX? ›

AX is short for 'Axapta' which is the name the first developing company give the ERP. Short history: Damgaard a Danish company created an ERP called 'Axapta'. Navision bought the solution and called it 'Navision Axapta'. And marketed it next to its own ERP 'Navision'

Is Microsoft Dynamics AX still available? ›

Mainstream support for Dynamics AX 2009 Service Pack 1 (SP1), Dynamics AX 2012, and Dynamics AX 2012 R2 ended on October 9, 2018. Security hotfixes were provided for those three versions through the extended support period, which ended on April 12, 2022.

What is an ax server? ›

AX Server uses three Windows services to perform most of the application functions on the server: ACL Analytics Exchange Service, Analytics Exchange Connector, and Analytics Exchange Database.

What is axapta used for? ›

Microsoft Dynamics AX (Formerly Axapta) is a business solution for global enterprises that supports industry-specific and operational business processes, along with comprehensive, core enterprise resource planning (ERP) functionality for financial and human resources management.

What is included in d365 finance and operations? ›

Microsoft Dynamics 365 Finance & Operations

Dynamics 365 Finance: Includes budgeting, project management, financials, and accounting for large, international companies. Dynamics 365 Supply Chain Management: Includes engineering, manufacturing, warehousing, and distribution.

Is Dynamics 365 built on Azure? ›

Because Dynamics 365 is built for Azure, Azure provides the perfect environment to deploy, manage, and build applications. Companies benefit from the power of Dynamics 365 and the reliability of Azure.

Why should we use Dynamics 365? ›

Dynamics 365 helps businesses accelerate and expedite communication and improve customer relationships through a comprehensive suite of productivity tools. It alleviates the need to jump between programs by combining all essential sales, marketing, and customer service applications in one single platform.

What is the latest version of Microsoft Dynamics 365? ›

2021 release wave 2 - Final update: May 2, 2022.

What language is Microsoft Dynamics written in? ›

As we mentioned, X++ is the main programming language of Dynamics AX, now rebranded as Dynamics 365 for Finance and Operations. This programming language powers all the items and elements that you can find within this Microsoft environment. Such as classes, forms, queries, data types, etc.

Is Microsoft Dynamics AX good? ›

It is flexible and cost-effective. Due to the constantly changing market, a flexible ERP solution would be a good choice. With Microsoft Dynamics AX, an organization gets access to a wide range of products under the solution that adds value. This makes it a cost-effective solution.

What is X++ used for? ›

X++ is an object-oriented, application-aware, and data-aware programming language used in enterprise resource planning (ERP) programming and in database applications. It provides system classes for a broad range of system programming areas, highlighted in the following table.

What kind of system is Dynamics 365? ›

Microsoft Dynamics 365 is a cloud-based business applications platform that combines components of customer relationship management (CRM) and enterprise resource planning (ERP), along with productivity applications and artificial intelligence tools.

Is d365 an ERP system? ›

Streamline your everyday financials and operations with Dynamics 365—an ERP software solution that helps you collaborate effectively, optimize business tasks, and drive growth.

Is CRM a PaaS or SaaS? ›

While Salesforce CRM is a widely used software as a service (SaaS) product, Salesforce also offers its Force.com platform in the PaaS (platform as a service) space.

What are the 3 types of CRM? ›

The three types of CRM systems are operational, analytical and collaborative.

What are the 3 main areas in Dynamics CRM? ›

Microsoft Dynamics CRM has three comprehensive functional modules: Sales, Marketing, and Service (or Customer Care).

Is Microsoft Dynamics a database? ›

Dynamics CRM is a piece of business software, made by Microsoft. It's a customer relationship management software that helps businesses manage their customer database, generate new leads, engage with their customers, and resolve customer service issues.

How many versions of Dynamics 365 are there? ›

It comes in two major versions, Sales Enterprise and the smaller Sales Professional. Dynamics 365 Customer Service – A CRM for customer profiles, service cases, and other relationship management functions.

Which ERP does Microsoft use? ›

SAP is how business gets done at Microsoft. Our SAP environment is critical to our business performance and is integrated into most of our business processes. SAP provides functionality for human resources, finance, supply chain management, commerce, and other enterprise services at Microsoft.

How many users does Dynamics 365 have? ›

There is no minimum number of users, but the maximum is 300 named users. The Enterprise edition of Dynamics 365 is optimized for organizations with over 250 employees.

Is coding required for Dynamics 365? ›

You can learn Dynamics 365 without having any coding knowledge and work as Functional Consultants or end-users. However, if you want to be a Technical Consultant, you must understand the fundamentals of C# . NET, HTML, and JavaScript.

Is Dynamics 365 difficult to learn? ›

Learning Dynamics 365 is hard, you are challenged to come up with solutions to deliver customer requirements. You are pushed out of your comfort zone into the uncomfortable place called the Project delivery zone. Suck it up, breath it in and use it to get better quicker.

How do I become a Microsoft Dynamics expert? ›

To become a Microsoft Dynamics Consultant, you need to obtain a Microsoft Dynamics 365 certification. The 365 certification includes many Microsoft Dynamics products, so an independent CRM certification is no longer required.

Which software is best for accounting? ›

The 5 Best Accounting Software for Small Business of 2022
  • Best Overall: QuickBooks Online.
  • Best for Micro-Business Owners: Xero.
  • Best for Service-Based Businesses: FreshBooks.
  • Best for Part-Time Freelancers: QuickBooks Self-Employed.
  • Best Free Software: Wave.

What is the most commonly used accounting software? ›

QuickBooks Online has become one of the most widely used accounting suites on the market today, and QuickBooks Desktop is the legacy accounting software. The Enterprise Solutions Suite offers the same as Online or Desktop, but with the capacity to handle accounting and finance for the large businesses.

Which Microsoft software is used for accounting purpose? ›

There are several accounting products for businesses and individuals, one of which is a Microsoft accounting software called Dynamics 365 Business Central. This software can help businesses compile and visualize business insights, such as financial performance, business performance, reports, and cash flow forecasts.

What is the benefit of deploying Microsoft? ›

Benefits of Windows Deployment Services

Allows network-based installation of Windows operating systems, which reduces the complexity and cost when compared to manual installations.

Is Microsoft Dynamics a part of Office 365? ›

Dynamics 365 for Customer Engagement is part of the Office 365 collaboration and productivity tools. The Microsoft Office 365 portal provides a single sign-on experience for Office 365 customers where they can sign in once and access any Office 365 application, including Dynamics 365 for Customer Engagement.

What is an editable grid? ›

Editable grid is a custom control that provides rich inline editing capabilities on web and mobile clients (Dynamics 365 for phones and Dynamics 365 for tablets) including the ability to group, sort, and filter data within the same grid so that you do not have to switch records or views.

What does Microsoft Dynamics AX stand for? ›

And the "AX" in "Dynamics AX" is an abbreviation of the name of the original product, Axapta, before Microsoft bought it and re-branded as Dynamics. Other Dynamics products have similar history, e.g. Navision -> Dynamics NAV and Solomon -> Dynamics SL.

What happened to Microsoft Dynamics AX? ›

Mainstream support for Dynamics AX 2012 R3 ended on October 12, 2021. Only security hotfixes will continue to be provided through the extended support period that continues until January 10, 2023. For more information, see Microsoft Lifecycle Policy.

What are the different versions of Microsoft Dynamics? ›

Release History
  • Microsoft CRM 1.2.
  • Microsoft Dynamics CRM 3.0.
  • Microsoft Dynamics CRM 4.0.
  • Microsoft Dynamics CRM 2011.
  • Microsoft Dynamics CRM 2013.
  • Microsoft Dynamics CRM 2015.
  • Microsoft Dynamics CRM 2016.
  • Microsoft Dynamics 365 Sales.

Does Dynamics AX have CRM? ›

The Dynamics CRM is a standalone web application whereas Dynamic AX 2012 is a complete business solution, which also offers CRM functionality via an integrated module – the Dynamics AX CRM.

What is Microsoft AX called now? ›

Microsoft Dynamics AX was one of Microsoft's enterprise resource planning software products. It is part of the Microsoft Dynamics family. In 2018, its thick-client interface was removed and the web product was rebranded as Microsoft Dynamics 365 for Finance and Operations as a part of Microsoft's Dynamics 365 suite.

What language is Dynamics AX written in? ›

As we mentioned, X++ is the main programming language of Dynamics AX, now rebranded as Dynamics 365 for Finance and Operations. This programming language powers all the items and elements that you can find within this Microsoft environment.

Who uses Microsoft Dynamics AX? ›

Companies using Microsoft Dynamics AX for ERP Financial include: Sempra US Gas & Power, a United States based Professional Services organisation with 17000 employees and revenues of $100.00 billion, Carrefour S.A., a France based Retail organisation with 321383 employees and revenues of $95.72 billion, Louis Dreyfus ...

What are the modules in Microsoft Dynamics AX? ›

Dynamics AX includes industry modules for the public sector, distribution, retail, manufacturing, and even professional service industries. Ready to use, these modules come out-of-the-box with Dynamics AX for easy implementation.

What is the difference between Microsoft Dynamics NAV and AX? ›

Basically, we can say that Dynamics AX is a heavy ERP solution targeted primarily to large global enterprise organizations, whereas Dynamics NAV are primarily developed with medium and large enterprises with a certain degree of international presence in mind.

What is included in Microsoft Dynamics 365? ›

The Dynamics 365 Enterprise Edition includes Dynamics CRM applications (field service, sales, project service automation, and customer service) as well as Microsoft PowerApps. This also includes Microsoft's top of the line ERP solution, Dynamics 365 for operations.

What is the new name for Dynamics 365? ›

Dynamics NAV is now Dynamics 365 Business Central.

What is the latest version of Dynamics 365? ›

Dynamics 365
  • 2021 release wave 2 - Final update: May 2, 2022. ...
  • 2021 release wave 1 - Final update: October 13, 2021. ...
  • 2020 release wave 2 - Final update: April 26, 2021. ...
  • 2020 release wave 1 - Final update: October 23, 2020. ...
  • 2019 release wave 2 - Final update: April 30, 2020. ...
  • April '19 - Final update: February 21, 2019.

Is Microsoft Dynamics a database? ›

Dynamics CRM is a piece of business software, made by Microsoft. It's a customer relationship management software that helps businesses manage their customer database, generate new leads, engage with their customers, and resolve customer service issues.

What is CRM ax? ›

Since the Dynamics AX CRM module is part of the overall Dynamics AX ERP, it provides deep integration with other modules in the ERP, as well as features like product configuration, flexible pricing, service management and project management capabilities.

What is MS Dynamics AX 2012? ›

Microsoft Dynamics AX is a powerful ERP solution that helps global enterprises organize, automate, and optimize their processes. The platform is simple and intuitive to use and delivers quick ROI after implementation.

What is included in d365 finance and operations? ›

Microsoft Dynamics 365 Finance & Operations

Dynamics 365 Finance: Includes budgeting, project management, financials, and accounting for large, international companies. Dynamics 365 Supply Chain Management: Includes engineering, manufacturing, warehousing, and distribution.

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